RROW" Sanitary Ware belongs to ARROW Home Group. Founded in 1994, it is a comprehensive sanitary ware brand with strength and influence in China. The company is headquartered in Foshan, Guangdong, the world-renowned ceramics producing area. It is one of the largest manufacturers and sales enterprises of building sanitary ceramics in China. It mainly produces ARROW ceramic sanitary ware, such as acrylic bathtub, hydraulic massage bathtub, shower room, steam room and solid wood bathroom cabinet. , PVC bathroom cabinets, high-quality faucets, stainless steel basins and metal pendants and other bathroom accessories, as well as porcelain glazed tiles, polished tiles, glazed interior wall tiles, cabinets and other products. Since its establishment in 1994, the company has always adhered to the quality policy of “ scientific design, fine work, continuous improvement, and customer satisfaction ” and strictly implemented international quality and environmental management system standards and applied advanced management systems in the industry to create comfortable, healthy and environmentally friendly sanitary products for consumers. The company also actively responds to the government's call for “accelerating the construction of a resource-conserving and environment-friendly society” and voluntarily carries out clean and sanitary production transformation. It has passed ISO14001 environmental system certification, ISO9001 quality system certification, US UPC certification, CE certification, 3C certification, China water-saving product certification, measurement 1
secondary certification, etc. Obviously, ARROW has become an iconic brand in the Chinese ceramic sanitary ware industry. At present, the company has 8 production bases across the country, covering a total area of more than 6,000 acres, namely Lecong Shunde, Gaoming, Sanshui, Zhaoqing, Shaoguan, Jingdezhen, Dezhou, Yingcheng, and nearly 3,000 sales outlets. In order to meet the needs of sales networks throughout the country, the company has a professional and perfect after-sales service network, with more than 5,000 professional after-sales service personnel and makes a "three-year warranty, lifetime maintenance" quality commitment and a "ten-year supply guarantee for accessories" to solve the worries of consumers. On June 1, 2017, a new six-year warranty policy for smart toilets was launched, allowing users to feel more secure to use intelligent products and enjoy high-quality services of ARROW. In the future, ARROW will keep undertaking the mission of building first-class living space and the responsibility of being the leading brand in the national sanitary ware industry. ARROW will further broaden the road into the world, bloom on the international stage, and will experience together with the people of the world and witness the moment of humanistic sanitary ware, open a new era of humanistic sanitary ware. 2
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