1.Q: Are you factory or trading?
A: We are factory in produce sanitary ware for more than 18 years since 2000. Our factory are located in Donglian shichen Industrial Area,Danzao Town Nanhai Disctrict ,Foshan City,Guangdong Province,China, covering 10000 square meters.
2.Q: What's the warranty of your product?
A: 3 years warranty.
3.Q: What kind of certification your product have?
A: We have passed the CE, ROHS, REACH,ROHS,SAA,GS,IP56.
4.Q:How about the delivery?
A:Normally there is seldom stock in our factory, if there is any in stock, we will inform you at once.
If products In stock: 2-5 days after receiving payment;
Out of stock:at least 15-30 days.
5.Q: Can you do OEM/ODM or sample order?
A: Yes, Sample order are awailable. We also want to be your Long-term partner. OEM and ODM service are supported.
6.Q: What is your terms of payment?
A: T/T, irrevocable L/C at sight and Paypal.